Teradyne Customer Production Support Engineer in Kaohsiung City, Taiwan
Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance team with objectives of reducing equipment downtime and maintenance cost.
To train users in using Teradyne testers.
Escalates service problem and take ownership of problem until it is resolved.
Execute with the various support teams within Teradyne to deliver on Teradyne commitment to customer. This includes all technical resources engaged with account.
Execute on production technical support activities at the account.
Develop relationship with customer.
Provides technical expertise and value to customers.
Play an active role in transferring the needed application knowledge from the specifier team into the customer production support team during the release phase.
Work with the customer actively on issue prevention.
Basic Qualifications & Skills
Familiar with Teradyne tester, such as J750, Ultraflex... will be a plus.
Have testing or ATE experience will be a plus.
Well communication skill in both English and Chinese.
Can work under higher pressure & deal with constant requirement changes.
Has a good attitude and willingness to work.
BS/MS degree in electronics engineering or related fields
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.