Job Information
Teradyne Customer Production Support Engineer in Remote, Taiwan
Responsibilities
Perform system installation, Project Management, calibration, retrofit, training and troubleshooting.
Escalates customer production problem and take ownership of problem until it is resolved.
Develop relationship with customer ; Work with the customer actively on issue prevention.
Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance teams with objectives of reducing equipment downtime and maintenance cost.
Execute with the various support teams within Teradyne to deliver on Teradyne commitment to customer. This includes all technical resources engaged with account.
Play an active role in transferring the needed application knowledge from the specifier team into the customer production support team during the release phase.
Provides technical expertise and value to customers (Hardware and software)and manage internal/external resources, application/production issues activities.
More senior levels may provide recommendations/inputs into the next generation product development.
Basic Qualifications, Experience, Skills and Education background
Degree in electronics engineering or related field.
Experience in working with customer in the semi test area.
Has a good working attitude and willingness to work.
Can work under higher pressure & deal with constant requirement changes.
Have testing or ATE experience will be a plus.
Fluent in English is a plus.
Having experience in handler/prober H/W docking integration will be a plus.
Education
BS/MS degree in electronics engineering or related fields.
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Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.