Teradyne Certified Service Engineer - Universal Robots in San Jose, California


Requisition ID:


Duties & Responsibilities:

Would you like to be a part of a rapidly growing company with the opportunity to influence your own career progression? Could you see yourself providing technical support for a unique and groundbreaking product with a huge development potential?

Universal Robots has changed the ground rules in automation – and it is being noticed!

As part of Universal Robots , a Teradyne company headquartered in Denmark, you become part of a global success. Our robotic arms help our customers improve productivity, profitability and create a safer working environment. With international offices in Singapore, Barcelona, Shanghai and US offices in New York, Michigan, Texas and California, our performance-oriented colleagues share a passion for building a globally recognized business. We are growing fast and we aim to maintain our market leadership position in collaborative robots.

Universal Robots offers an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference.

Learn more about the company and the products you will be working with here .

Duties & Responsibilities:

  • Support Customers in diagnosis and repair of robots.

  • Provide remote technical support through multiple communication mediums with a focus on remote technical support.

  • Imperative to have relevant industrial technical service experience for robotic or CNC-like machinery.

  • Provide on-site technical support within 24 hours of report of down robot situation, if the solution can’t be remedied over the phone of via distribution and/or CSI Service personnel.

  • The process of becoming \"Certified\" will be done by Universal Robots. the successful candidate will be developed to the Certified level by successfully completing a number of training/coaching/competency classes.

  • The location of this role would best be located near a major airport in CA, Bay Area preferred or in the outer suburbs or near Sacramento.

Employment Category:

Regular Full Time



Position Subject to ITAR controls:


Basic Qualifications, Experience, Skills & Education Required:

  • Two year technical degree or associates degree or equivalent military technical training.

  • English & Spanish Languages (oral & written) required: Very important for California Applicants; English & Spanish Languages (oral & written required), Portuguese and/or French additionally preferred.

  • U.S. Citizen and eligibility to comply to ITAR requirements required; (once hired, employee will be required to submit periodic and random drug testing).

  • Documented practical experience within automation and robot programming; it's important that the candidate has relevant industrial technical service experience for robotic or CNC-like machinery.

  • Experience with technical training and customer visits.

  • Good communication skills, ability to transfer knowledge and a good understanding of cross cultural differences.

Universal Robots develops robot arms which are advanced tools that can be used by all levels of production staff to help increase productivity, reduce injury and boost morale. A Universal Robots robot arm can help automate and streamline repetitive or potentially unsafe processes, so staff can be assigned to jobs that provide them with new challenges.

With the Universal Robots’ collaborative robot, or cobot, companies are now able to apply flexible, easy-to-use, safe technology allowing them to scale and grow their businesses.

The company was founded in 2003, has distributors worldwide and is headquartered in Odense, Denmark. In the spring of 2015, Teradyne Inc., a leading supplier of automation equipment for test and industrial applications, acquired Universal Robots. The close collaboration between companies has allowed Universal Robots to leverage Teradyne’s global coverage and capabilities.


Job Title:

Certified Service Engineer - Universal Robots Northern CA

Relocation Available (Some relocation assistance has been approved for this role):


Job Categories:

Engineering, Technician


USA - CA - San Jose

EEO Statement::

The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.

ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370- 3041 or contact them at HR.Service.Center@teradyne.com for additional assistance.

Teradyne is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law.

We are a VEVRAA Federal Contractor.