Job Information
Teradyne Service Engineer in Shenzhen, China
Organization & Role
The Teradyne Storage field service team is looking for a highly-motivated, energetic, technically driven Field Service Engineer who is:
Proven to be effective in consistently applying technical knowledge in achieving field service team department goal, include the system KPI, customer satisfaction, cost reduction or productivity breakthrough for Department or customers.
Proven to be effective in working with engineers, customers, product support group, and operations, etc. In terms of to improve the production system uptime, MTBF, MCBA, MTTR, to improve the slot availability to meet the commitment to customer.
Responsibilities
On-site service of the production (tester) system at the customer OSAT factories, include the downtime trouble shooting, jam recover, utilization improvement.
Performing the new system installation or any upgrade or retrofits.
Data collection and data first level analyzing to find the issues root causes such as the mechanical, electrical and automation problems
Daily on duty reporting of the major issues to the team.
Preventative maintenance per the guideline periodically.
Issues reporting and escalations internally.
Basic Qualifications & Skills
Bachelor degree in electronics, mechanical.
Minium 2 years work experience in Electronical or Mechanical or semiconductor areas.
Familiar of the automation testing, With automation equipment & testers maintenance experience is preferred.
Basic skills to do the Automation logs, testing logs analysis.
Able to communicate in English both in writing and talking.
Strong reporting skills to use MS office, especially to use PPT.
Strong communication skills and team work skills.
Able to business trip occasionally both in domestic and abroad.
Able to accept the shift work or Overtime work if needed.
Willing to learn.
Education
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.